Support Engineer

Support Engineer

We are looking for #cyber security enthusiasts like you who wants to apply for the position of Support Engineer in our Security Operations Center (#SOC). Join in using this link:

Apply for Interns. Intermediates. Professionals

Deadline: 20th October, 2023


  • Assist with deployment, maintenance and troubleshoot of technologies within SOC infrastructure.
  • Assist with log source integration and parser development for new/onboarding log sources.
  • Learn and assist with alert rule development and tuning as per provided use cases.
  • Analyze incoming log sources and configure proper parsers for ingestion under guidance.
  • Collaborate with internal and external teams to pinpoint issues and provide support.
  • Learn and assist with the creation and optimization of automation scripts and playbooks as per requirement.
  • Participate in research and development of use cases to assist SOC procedures.
  • Develop and maintain documentation of procedures, deployments, and research under guidance.
  • Learn, assist, and collaborate with team members for Knowledge transfer session.
  • Communicate with clients to understand the requirement and assist in resolution.
  • Must be flexible and available for on-call support.

Skills Required

  • Understanding the concept of SIEM and SOC workflow
  • Understanding of Computer networking fundamentals
  • Strong time management and communication skills
  • Proven ability to work in a team environment
  • Strong analytical, problem-solving, and decision-making capabilities
  • Understanding of cyber security attacks and workflow
  • Good understanding of security architecture
  • Ability to prioritize tasks
  • Hands-on experience in day-to-day SOC tasks
  • Programming Knowledge on various web technologies
  • Willingness to learn and follow SOC processes and procedures while maintaining the flexibility to “think outside the box.”
  • Good knowledge on bash scripting and Python
  • Hunger for knowledge.